State Farm® Insurance Agent Luis Macias

"I have my auto insurance with Luis Macias, and they service my homeowner's policy also. Seth is my agent and he does a terrific job of giving me the complete picture about all my insurance needs. I recently went to them for an additional policy and they were able to offer me a policy at a very reasonable price. Excellent service."

"Mi experiencia en este lugar es muy excelente. Gracias por toda la ayuda de Carla ,Sam y Luis"

"Luis has been my insurance agent for YEARS. Quick communication, very informative and always giving me the best deals and benefits. I trust working with him and have referred many to his agency. I seriously wouldn't know what to do without him as my insurance agent!"

"BEST agent in all of Florida. Although we share the same last name we didn't always share business. I had Geico for 20 plus years and never once had a rate decrease despite a perfect driving record. After switching with Luis to State Farm not only did my rate go down but it has gone down twice since, he was able to right a condo policy for my home that my prior carrier could not do, and even my flood rate went down which in South Florida is unheard of. His staff is amazing and very responsive, especially Seth. You will not regret using Luis Macias as your State Farm agent"

"Excellent service."

"Samual Espinaco was very friendly, knowledgeable, and answered all my questions without hesitation!"

"Luis has been my agent for over a decade and he and his staff has always provided excellent service."

"Muchas gracias por su atención y por su buen trabajo"

"Very kind very help with everything n hhxkx to Sammy"

"We would like to express our sincere gratitude to Luis and Samuel for their exceptional assistance in securing our home! The process was remarkably efficient and the service provided was excellent!"

"My husband and I just purchased auto insurance with this agency. Sulema Suarez patiently explained our options and was very knowledgeable."

"Una persona muy agradable y profesional."

"Samuel is the best!!"

"I've always had excellent service with State Farm. Luis and his staff provide excellent customer service, and fair prices for the coverage. Yes, you can get cheaper insurance but you DO get what you pay for and in Florida you do NOT want to risk being dropped at random."

"Exceptional service. Thanks especially to Samuel for his patience and willingness to fully explain the complicated intricacies of insurance. Thanks Sam!"

"Luis Macias was very polite and personable. He made the process very smooth and quick. He seems like a very nice guy and I hope I get the pleasure of speaking with him in the future. Thank you so much!"

"Want to give a big shout out to Seth! He’s been taking care of my family since I was a young girl, now that I am an adult, he has displayed the same care and respect towards me! Even beyond the insurance, making sure to encourage me in my career!"

"I have been with Luis Macias’ office for many many years. I have my auto and homeowner’s insurance with them. I have interacted with many of his employees (Seth, Mia, Luis, etc). I have always received the best customer service from anyone that I’ve spoke with in the office. I highly recommend State Farm and Luis Macias!"

"Luis Macias agency has been responsive, professional, and helpful for my family for several years!"

"I must say, it was an absolute pleasure speaking with Seth today! He was extremely knowledgeable, and professional, and even made suggestions from his own experience that could/would help me save money! If you are looking for an insurance company that will actually guide you, and speak to you in a way that you can understand, go see Seth at State Farm office of Luis Macias!! He will definitely take good care of you, your vehicle, and your wallet!!"

"Always a pleasure to work with Luis .Anytime I have a question the staff is always knowledgeable ,super friendly and professional"

"Mr. Macias became my agent in 2017 when I relocated from Chicago. Throughout the years Mr. Macias has assisted me in my home & auto insurance. I am sincerely Thankful that Mr. Macias told me about My Safe Florida Home. Mr. Macias is the Best agent I have ever worked with! 1/24/25 Luis Macias Again assisted me in resolving an issue with Citizens Insurance ! Mr. Macias is the Best!"

"Luis is professional, very quick response time when I have questions, and very informative. When dealing with insurance, these are key elements in doing things the right way. Highly recommend."

"Happy to be with statefarm again and thanks to seth who was able to get a great quote."

"When I asked to change my policy, they did not make the change I requested; I had to follow up and ask for the change a second time. They would not backdate the change or refund what I had already paid. They sent me a letter stating I needed to sign a paper that I had already signed in their office. They later changed my monthly premium without alerting me to the change. My bill was on autopay and the change was not during a renewal period. When I inquired about the additional amount, they lied about it. They told me that the charge was for a garage address change (I've lived at the same place for years), change of car safety features (as if they didn't know what car I had), change of miles driven (nope), and then finally told me it was because of an accident (that was ~18 months ago). When I had an accident (not at fault), it took multiple weeks to get a reply regarding treatment because one single person was out of the office on vacation. They didn't have someone else handling her emails and the local office wasn't able to help at all with claims. I will be taking up Luis' suggestion that I select another insurance agency."