Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rooted in Buffalo

Rooted in Buffalo

June 2, 2026

5  out of  5
rating by Rooted in Buffalo
"Sam is the sweetest!! Def recommend working with them for any insurance needs!"
We responded:
"I'm glad that Sam was able to help with your insurance needs. Make it a great day!"
Profile photo of Ber Will

Ber Will

June 1, 2026

5  out of  5
rating by Ber Will
"Luis and his team have been fantastic to work with over the past 20+ years and several homeowners policies as I have owned rentals, and usually 3 vehicles. Luis and his team have always gone above and beyond to help especially with difficult claims. It is truly appreciated!"
We responded:
"Hello Ber, we appreciate you and the trust you've placed in us with your insurance needs. Make it a great day! "
Profile photo of Eric Jean-Rene

Eric Jean-Rene

May 29, 2026

5  out of  5
rating by Eric Jean-Rene
"Process was easy and simple. Didn’t take long. Thank you Emma and Samuel for the help!"
We responded:
"Hello Eric, thank you for your feedback. We are certainly happy to assist you with your insurance needs. Make it a great day!"
Profile photo of beth sicilio

beth sicilio

May 29, 2026

5  out of  5
rating by beth sicilio
"Thank you Luis for putting up with me all these years. Haha. I know I’m not the easiest of clients. I appreciate how patient and professional you always are. Thank you for getting right back to me today!!"
We responded:
"Hi Beth, It's my pleasure to help out. I hope you enjoy your new ride for many years to come. Make it a great day!"
Profile photo of ii Kap

ii Kap

May 18, 2026

5  out of  5
rating by ii Kap
"Sam was wonderful"
We responded:
"We are happy for the feedback and glad you had a positive experience with Sam and our office. Make it a great day!"
Profile photo of Yosberky Espinaco

Yosberky Espinaco

May 18, 2026

5  out of  5
rating by Yosberky Espinaco
"Mi experiencia con esta agencia siempre ha sido excelente,la verdad no tengo quejas,y sobre todo un joven llamado Samuel,con su carisma y siempre dispuesto a ayudar 🙏🏻"
We responded:
"Nos alegra mucho saber que tu experiencia con nuestra agencia ha sido excelente. Transmitiremos tus buenos comentarios a Samuel, quien seguro se sentirá muy motivado. Siempre estamos aquí para ayudarte. "
Profile photo of Alex Bat

Alex Bat

May 13, 2026

5  out of  5
rating by Alex Bat
"Excellent service. Very friendly and professional. Thank you very much—I recommend him 100%."
We responded:
"Hello Alex, thank you for taking time out to let us know how we did. I'm happy we were able to help you with your insurance needs. Make it a great day!"
Profile photo of Melanie Vance

Melanie Vance

May 12, 2026

5  out of  5
rating by Melanie Vance
"I want to thank Kendal at State Farm! She definitely went above and beyond my expectations for auto insurance. I was a long time customer at progressive and after numerous insurance hikes I decided to finally shop my rate. Well low and behold Kendal came back with an incredible rate that we could not resist. She saved us over $350 a month and I compared line by line the coverages were exactly the same. I couldn't believe it how much Kendal was able to save us per month. Her customer service was outstanding as well, she definitely made you feel at ease throughout this process and you knew you were in good hands. I highly recommend reaching out to Kendal at this State Farm location."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Kendal was able to help you find a great rate. Saving over $350 a month is truly fantastic. Thanks again for choosing State Farm! and our office. Make it a great day!"
Profile photo of kenneth grigsby

kenneth grigsby

May 11, 2026

5  out of  5
rating by kenneth grigsby
"Sulema was super helpful and professional. Called to make some adjustments to my auto insurance and she handled it really quick."
We responded:
"Thank you so much for your feedback! We appreciate your trust and look forward to serving you again in the future! Make it a great day."
Profile photo of Anthony Curzai

Anthony Curzai

May 7, 2026

5  out of  5
rating by Anthony Curzai
""I had an incredible experience working with Destinye. She is professional, patient, and incredibly knowledgeable. She took the time to explain every detail of my policy, ensuring I had the right coverage without feeling pressured. If you want someone who truly cares about their clients, ask for Destinye!""
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Destinye provided you with knowledgeable, patient, and professional service. It's our goal to ensure every client feels informed and confident about their insurance coverage. If you ever need assistance in the future, we're here to help! Make it a great day!"
Profile photo of Tai Ho

Tai Ho

May 7, 2026

5  out of  5
rating by Tai Ho
"Everyone is nice. Good service. Destiny is always helpful and polite thank you very much."
We responded:
"Thank you so much for your kind words! We're glad to hear Destiny and the team provided great service. We appreciate your feedback. Make it a great day."
Profile photo of Charles Kurtzeborn

Charles Kurtzeborn

April 26, 2026

5  out of  5
rating by Charles Kurtzeborn
"Yes Luis is very good. I am happy with Luis. Luis is extremely committed to his clients and his job. Unfortunately I am not sure that the rest of his staff is as committed as he is. But Luis himself makes up for this. Thank you Luis for your committment."
We responded:
"Hi Charles, thank you for your feedback. We appreciate you. Make it a great day!"
Profile photo of Luis Albarracin

Luis Albarracin

April 20, 2026

5  out of  5
rating by Luis Albarracin
"I want to congratulate and leave a great review for Google because of the excellent work of Sulema Suarez. As an agent, she was outstanding—very knowledgeable about the subject, she understood my concerns and kindly helped me choose the best insurance coverage for my cars. She was very reliable and followed through when she said she would call me back, taking the time to find the best options and coverage for me. On top of that, the prices were very competitive. I am very happy with her help, kindness, and professionalism. Thanks to State Farm and Sulema. I recommend her 100%."
We responded:
"Hi Luis, thank you for taking the time to provide us your feedback. We are humbled by your kind words and thank you for allowing us to serve your insurance needs. Sulema and the rest of the team are here to help! Make it a great day!!"
Profile photo of Jenny Liu

Jenny Liu

April 15, 2026

5  out of  5
rating by Jenny Liu
"If you ever need any insurance help, please ask for Kendal of Luis Macias State Farm Insurance in St. Pete. Kendal is very knowledgeable, efficient and friendly. She helped us to find the product and customized it to suit our needs. Wow! That's all I can say about her, AMAZING!!!"
We responded:
"Hi Jenny, thanks for sharing your experience with Kendal. I am really happy to hear that Kendal was able to lend in getting you the insurance coverage you needed. Make it a great day!"
Profile photo of Mary Ann

Mary Ann

April 13, 2026

5  out of  5
rating by Mary Ann
"Luis Macias has been my State Farm agent for some years now, car and home owners. Every time I have needed answers to questions he has replied very quickly and comprehensively. During those years when SF dropped all home owners he took care of all the paperwork to get me coverage thru the state fund, making it as easy as possible for me. And when SF was willing to take back some policies Luis and his office made that process as easy as possible for me. I highly recommend them for your insurance needs."
We responded:
"Mary Ann, we are so proud to provide the simplest process as possible, we are here always to help! Thank you for your kind words & the 5 Star review, we also appreciate your dedication to our company."
Profile photo of Kenya Zambrano

Kenya Zambrano

March 27, 2026

5  out of  5
rating by Kenya Zambrano
"Amazing office! I have personally referred several of my customers to this agency. They take personal care of each person highly recommend!"
We responded:
"Hi Kenya, thank you for your confidence in our office. I'm humbled by you referring your Florida customers to us. Make it a great day!"
Profile photo of S Dir

S Dir

March 24, 2026

5  out of  5
rating by S Dir
"Luis, Seth, and the rest of the staff at this office have treated me extraordinarily well for 20 years. I had to stop by today to replace my lost auto renewal ID cards & Luis himself printed out the cards for me while I waited. That is the typical great service from this agency, whether by phone, email, or in person. Luis, Seth, and the staff always treat me with respect, patience, knowledge, and overall alacrity. I highly recommend Luis Macias State Farm Office. Gene L, St. Pete."
We responded:
"Hi Gene, thank for your kind words and your business. We appreciate you! Make it a great day."
Profile photo of Robert Williams

Robert Williams

March 20, 2026

5  out of  5
rating by Robert Williams
"Luis and his staff went the extra mile for us with our Citizen insurance policy. They were instrumental in our reinstatement after Citizen cancel us."
We responded:
"Hi Rob, thanks for your feedback and thanks for allowing us to serve your insurance needs. And yes, we were happy too in getting a favorable outcome with Citizens Insurance. Make it a great day!"
Profile photo of Dashelle Dupri

Dashelle Dupri

March 18, 2026

5  out of  5
rating by Dashelle Dupri
"I’m very pleased with Luis Macias State Farm Insurance. I’ve been a policy holder for several years and have trusted them with my auto and renters policies. Destinye has helped me numerous times with my policies and in a timely and professional manner. I would recommend this agency 10/10z"
We responded:
"Hi Dashelle, we are glad to hear from you. I'm glad that Destinye has been able to assist with your insurance policies. Thank you for entrusting us with your insurance needs. Make it a great day!"
Profile photo of Raquel Colina

Raquel Colina

March 16, 2026

5  out of  5
rating by Raquel Colina
"Muy feliz y complacida por la atención principalmente del joven Samuel"
We responded:
"Hola Raquel, me alegro de saber que Sam te pudo ayudar con su seguro auto. ¡Gracias por su patrocinio! "
Profile photo of JGK

JGK

March 9, 2026

5  out of  5
rating by JGK
"I have been a client for over 20 years. Luis and his staff have always provided excellent service to me and my family for our home and car insurance needs."
We responded:
"Hi, thank you for allowing my office to assist you with your insurance needs. We hope to assist you for another 20 years! Make it a great day."
Profile photo of Deanna Curry

Deanna Curry

March 5, 2026

5  out of  5
rating by Deanna Curry
"Always a great experience working with Seth. Super responsive, knowledgeable and genuinely committed to helping us and our growing fleet!"
We responded:
"Hi Deanna, I'm glad to hear that Seth was able to help. Thank you for your feedback. Hopefully your fleet will continue to grow! Make it a great day!"
Profile photo of Madeline Ringewald

Madeline Ringewald

January 27, 2026

5  out of  5
rating by Madeline Ringewald
"Sulema was so helpful and answered all my questions. She was super nice. Thank you!"
We responded:
"Hello Madeline, thank you for your feedback. Happy to hear that Sulema was able to assist with your car insurance needs. Welcome to the State Farm family. Make it a great day!"
Profile photo of Mary Concha

Mary Concha

January 26, 2026

5  out of  5
rating by Mary Concha
"Exelente atencion muy amables las chicas"
We responded:
"Hola Mary, Muchisimas gracias por la oportunidad de ayudarle con sus seguros. Que tengas un día excelente."
Profile photo of Shawn Graf

Shawn Graf

January 21, 2026

5  out of  5
rating by Shawn Graf
"Thank you Kendal for everything you do for me! Your awesome!!! Graf Electric llc"
We responded:
"Hi Shawn, I'm glad we are able to assist you with insurance coverage for your business, Graf Electric. Thank you for your business. Make it a great day!"